Remotes & Accessories

[Fabiola1]

How can I order a remote control for my Roku TV? My kids lost it and can find the remote so I need a replacement

[Tivoburkee]

You have order it through the tv manufacturer, roku just supplies OS for tv. The only remote roku sells that would work on roku tv's are wifi roku tv voice remotes. They don't sell roku tv IR remotes at all. 

[RokuDanny-R · Accepted solution]

@Fabiola1 

Thanks for the inquiry.

As @Tivoburkee mentioned, please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. For a list of Roku TV manufacturers contact information, visit our Community post here: Contacting Support for Your Roku TV

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv

Thanks,
Danny

[1scally]

How do I get a replacement remote for Roku premier in the UK. I've lost it somewhere and can't find a genuine replacement anywhere online The links you post here also do not got to any options which enable me to order a replacement or to speak to customer services at Roku. Please advise.