Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

Repeated need to pair remote

I have two Roku Ultras.

On almost a daily basis for the last three weeks I have to re-pair the remotes to even view my TV. Nothing has changed in my system, connections, internet service.

I am running on a wired (not WiFi) network. Prior to three weeks ago, it worked well and I had no issues. Why did it suddenly start happening and what do I do to fix it?



0 Kudos
1 REPLY 1\
Level 7

Re: Repeated need to pair remote

I am experiencing the same thing. Almost exact same story...I purchased 2 roku ultra's that are hard wired and on a daily basis we are being asked to activate the device or pair the remote. Both of our Utras are mounted right next to each other if that makes any difference. 

How do I fix this



0 Kudos