Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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jrallen
Level 7

Repeated need to pair remote

I have two Roku Ultras.

On almost a daily basis for the last three weeks I have to re-pair the remotes to even view my TV. Nothing has changed in my system, connections, internet service.

I am running on a wired (not WiFi) network. Prior to three weeks ago, it worked well and I had no issues. Why did it suddenly start happening and what do I do to fix it?

Thanks,

JA

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itguy
Level 7

Re: Repeated need to pair remote

I am experiencing the same thing. Almost exact same story...I purchased 2 roku ultra's that are hard wired and on a daily basis we are being asked to activate the device or pair the remote. Both of our Utras are mounted right next to each other if that makes any difference. 

How do I fix this

Thanks,

EC

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