Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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RokuDanny-R
Roku Employee
Roku Employee

Re: Remotes not working

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@LM8130 

Thanks for the update.

Please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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JNCT
Level 7

Re: Remotes not working

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The volume control started working again last Thursday.  I am assuming there was a bug fix or patch put in? I had not tried anything for several  days.

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LM8130
Level 8

Re: Remotes not working

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Again, I've done everything recommended by you and on the site.  Nothing worked.  I will not ever buy or recommend your products again.  I'm done!