Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Remote won’t shut off my roku

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My roku remote won’t shut off my roku. It shut it off once and then turned back on. And since then it won’t shut off. I have to literally unplug my tv (I don’t have cable just roku). The remote works and I can move around screens but the power button seems to not work #help 

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Roku Employee
Roku Employee

Re: Remote won’t shut off my roku

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@BP9032 

Thanks for the post.

Please be aware that the power button on the remote does not power down the remote. If the remote is paired to your TV, it is meant to control the power and volume of your TV. 

For more information, visit our Support page here: Can I power my Roku® streaming player on or off?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Remote won’t shut off my roku

Jump to solution

@BP9032 

Thanks for the post.

Please be aware that the power button on the remote does not power down the remote. If the remote is paired to your TV, it is meant to control the power and volume of your TV. 

For more information, visit our Support page here: Can I power my Roku® streaming player on or off?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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