Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Remote won’t pair for express device

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My remote just decided it didn’t want to pair with my Roku... I can’t use it I tried every troubleshooting option I don’t even have a year with it and it’s already giving me issues... #RokuRemoteTrouble #RokuExpress #SomomeHelp #DoINeedANewOne 

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Roku Employee
Roku Employee

Re: Remote won’t pair

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@KikiCruz 

Thanks for the post.

Please be aware that the Roku Express does not pair with the remote as it comes with an IR remote.

For troubleshooting steps regarding your IR remote, visit our Support page here: How do I resolve problems with my Roku IR (infrared) remote?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: Remote won’t pair

Jump to solution

@KikiCruz 

Thanks for the post.

Please be aware that the Roku Express does not pair with the remote as it comes with an IR remote.

For troubleshooting steps regarding your IR remote, visit our Support page here: How do I resolve problems with my Roku IR (infrared) remote?


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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