Remotes

[Celeste2320]

My roku remote won’t charge. The green dot will blink. I’ve had it on the charger for 3 days and no improvement. I have tried to do a reset by pressing pair button for 20 seconds. I have also switch the cords, to help ensure it’s not the charging cord. Nothing seems to work. 

[Tivoburkee]

The Voice pro remote doesn't come with a usb power plug of its own, and they are not all alike. Try a different usb ac adapter, I use the fast charger that came with my Motorola cellphone work's great. Other's aren't so great. 

[Celeste2320]

I have tried 4 different charging cords. I bought this in July and have had to charge it a few times. This time, with no success regardless of how long or with what cord. I think it’s broken. Does anyone know if there is any type of warranty? 

[RokuKariza-D]

Hi @Celeste2320

We're sorry to hear about the issue you're running into.

Please reply here with the serial number of the Roku device associated with your Voice Remote Pro. It can be found at the back or underneath the player itself.

Once we have the information needed, we'll be able to forward it to our support team for further assistance.

All the best,
Kariza

[Girldad825]

I’m having the same issue I can’t get my remote to charge I pressed the button charged over night etc I’m looking for a replacement offer at this point 👀

[Tivoburkee]

Spoiler

Spoiler

The voice pro has been out of stock for months, look likes it'll be December before it's available again. Of course  I expect it sell out fast again. 

[Celeste2320]

SN 21508G573334

model 3810x

[Tivoburkee]

@Celeste2320 

You do have a Roku Voice Pro remote, yes? Your stick+ 3810 has nothing to do with rechargeable voice pro charges or not.

[Cutter1019]

Karisa,  I’m having the exact same issue and this remote is less than six months old.

[RokuKariza-D]

Hi @Cutter1019

Thanks for the post.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

With more information, we can assist you further.

All the best,
Kariza