Remotes & Accessories

[nalrah]

I have a Roku 4. The remote has volume control buttons. So when I go to Settings | Remote, select my remote, and select the option to use the remote to control the TV, why does Roku respond "The current remote does not support TV control"? What are the volume control buttons for then?

[jeffrok]

I believe those volume buttons are for headphone volume control, not TV volume control.

[atc98092]

It will control volume via CEC, but it's not capable of using IR to control the TV. Only the latest Roku players have remotes with that ability. My Ultra 4640 doesn't have that function either. But it controls the volume on my AVR just fine. 

[nalrah]

"jeffrok" wrote:
I believe those volume buttons are for headphone volume control, not TV volume control.

Ah, I see. Thanks. The volume controls are in the same place as they are on the remote for the Ultra I have in another room, and which operate the TV's volume, so I assumed their function would be the same!

[jeffrok]

Yeah, sometimes Roku doesn't make it very clear as to which models of boxes and remotes do what. They may look similar, but behave slightly different.