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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Khaley12
Level 7
‎05-01-2020 07:50 AM

Remote will not move around

My roku remote will not move up and down to select or if I’m trying to enter an email address to login to Netflix it won’t allow me to move up to select a letter on the line above. If it moves down it won’t go back up. 

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Tivoburkee
Community Streaming Expert
‎05-01-2020 07:57 AM

Re: Remote

Try unplugging the power from the roku for a bit, and change batteries. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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