Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ElToroDave
Level 8

Remote went through wash cycle.

Jump to solution

Which remote will work with my TCL ROKU Model 55C803? Serial #YS00LV812455.

The device ID:9WF00L812455.  It was purchased 11/11/2017 at Costco.

0 Kudos
1 Solution

Accepted Solutions
Tivoburkee
Community Streaming Expert

Re: Remote went through wash cycle.

Jump to solution

If you want an IR replacement you have to get it from the tv manufacturer. Roku only has wifi remotes that would have to be paired to your tv before it will work. But all models of roku tv can be used with wifi voice remotes. 

 

https://www.roku.com/products/accessories/roku-voice-remote

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
5 REPLIES 5\
Tivoburkee
Community Streaming Expert

Re: Remote went through wash cycle.

Jump to solution

If you want an IR replacement you have to get it from the tv manufacturer. Roku only has wifi remotes that would have to be paired to your tv before it will work. But all models of roku tv can be used with wifi voice remotes. 

 

https://www.roku.com/products/accessories/roku-voice-remote

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

0 Kudos
MilesT
Level 12

Re: Remote went through wash cycle.

Jump to solution

Firstly, try sticking your "washed" remote in a bag of dry rice for a few weeks (without batteries), leave bag open at top.  It may come back to life! Not much lost in trying.

It may be possible to get a 3rd party IR remote from sellers on Amazon/eBay etc., but will be hit and miss, read listings carefully and ask specific questions.  Or a higher end "learning" remote from companies like oneforall may work, if you can borrow a working one (take the learning remote into a retailer that has the TV and ask to use the remote in the store to set up yours learning remote).

 

 

0 Kudos
ElToroDave
Level 8

Re: Remote went through wash cycle.

Jump to solution

Many thanks! I have a Roku voice remote on order at Target about 15 minutes away. They should be notifying me to go pick up within 90 min.

0 Kudos
ElToroDave
Level 8

Re: Remote went through wash cycle.

Jump to solution

Even though my voice remote is coming soon, I will try the dry rice thing and might end up with an extra on hand for the next laundry day.

ElToroDave
Level 8

Re: Remote went through wash cycle.

Jump to solution

Thank you for the helpful response.  My new voice remote has been ordered from Target. My wife is using the Roku ap on her android phone right now and seems to be doing very well.