Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Brutus124
Level 7

Remote tv volume function

I have both the battery powered remotes with tv function as well as the new rechargeable model. The battery models have always maintained the volume function but the rechargeable model keeps losing this function and I have to go into the setup menu to reset it. Just thought you’d like to know.

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RokuMary-F
Roku Employee
Roku Employee

Re: Remote tv volume function

Hi @Brutus124,

Thanks for letting us know about the issue that you are experiencing with our new Roku Voice Remote Pro, I'd be happy to help take a closer look to see how we can help.

Can you please provide us with more specific information about the issue you are experiencing? In addition, what Roku model device are you using?

Please let us know and we'll continue assisting you from there.

Thanks,

Mary

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