Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Remote turns sound bar down but not up

I just bought a Roku tv and hooked up my new soundbar (go black friday!). The remote has worked wonderfully except both the volume up and volume down buttons cause the volume to turn down. Not sure if it's a software or hardware problem.
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