Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Mar1234
Level 7

Remote turning on multiple TVs

Hi there. My dad owns 3 Roku Express devices in his house. The living room, his bedroom, the garage. I recently had to replace the remote in his bedroom as the previous one stopped working. Now he is having the issue that his garage remote when being used also turns on the tv in his bedroom. Is there any way to fix this? All 3 TVs are Samsung. Thank you!

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4 Replies
DBDukes
Level 15

Re: Remote turning on multiple TVs

As a troubleshooting step, try swapping the remotes for the two devices in question. Does the issue remain?

DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
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Mar1234
Level 7

Re: Remote turning on multiple TVs

I had my dad switch the remotes. He told me that didn’t fix the issue. It’s weird because the TVs are rooms apart so I don’t understand how the garage remote is turning on his bedroom tv at all. Plus there is a Roku device one room over from his bedroom that isn’t effected. I am heading over to his house tomorrow to try and sort the issue. If anyone has advice on how to address the problem please let me know. Thanks!

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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote turning on multiple TVs

@Mar1234

Thanks for the update.

If anyone would be able to give further insight into your issue, it would be @Tivoburkee as he's our resident remote expert.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Tivoburkee
Level 20

Re: Remote turning on multiple TVs

If they were truly roku expess, they wouldn't control the tv at all. So they're express pluses, which does control the tv by IR. Samsung tv's use the same IR code no matter what model it is of samsung. How the IR from the Garage is making it into a bedroom is question? Is there a IR relay system in place, say x10, rca, or radio shack pyramids? Or some other IR extender left over from way back when? 

Edmund
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