Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Klopiccolo
Level 7

Remote stopped working

Remote volume stopped working. Then shortly after nothing worked. Bought a generic one from Amazon for $8 worked for 2 days and stopped. Both have brand new batteries. Tried all troubleshooting and still not working. Here’s info on roku:

roku ultra

installed in 2018

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1 REPLY 1\
Tivoburkee
Community Streaming Expert

Re: Remote stopped working

Sounds like the problem is the tv, not the remotes if two remotes don't work. Test Ultra remote on another tv. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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