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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Llcomp
Level 7
‎04-21-2020 08:52 AM

Remote stopped working

I moved my Streaming Stick to an older TV in the basement.  The remote paired easily enough to navigate the Roku, but would not work for TV on/off or volume.  We used it that way without trouble for a day.  Then, instead of leaving well enough alone, I decided to push the pairing button again to try and pair the tv so that those functions might work.  Now the remote does not work at all.  The green pairing light just continues to blink until it finally stops.  Nothing happens on the screen.  I have tried unplugging the Roku, and removing remote batteries.  Suggestions??

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Tivoburkee
Community Streaming Expert
‎04-21-2020 09:02 AM

Re: Remote stopped working

Keep trying to pair with new batteries, if it fails down at the old tv, bring back to where it was working, get it paired again, move it to old tv, and to get the tv controls do the following:

 

settings> remote & devices> remote in use> program tv> follow the prompts

Edmund
Roku Community Streaming Expert

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