My Roku ultra remote stopped working after only 11 days. I have followed all the troubleshooting recommendations with no resolution.
Thanks for the post.
Please send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,
Danny
I imagine you put in new working batterys.
Given that, you'll have to wait for the Admins to show up on Monday.
Thanks for the post.
Please send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,
Danny
I just tried to PM you @RokuDanny-R and it said I’ve reached my limit of PMs even though I’ve never sent one before....
Thanks for the post.
Try logging out of the Community and then signing back into the Roku Community to see if you can send a PM. If you experience the same issue. Please provide a screenshot of the error that you are seeing so I can pass along your issue to the appropriate team.
Thanks,
Danny
Thanks for the information.
To expedite the issue you are having regarding your device, please post the serial number on your Roku device so that I can pass it along to our Support team to further assist you.
Thanks,
Danny