Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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swrightnc
Level 7

Remote stopped pairing

My remote has suddenly stopped working for my Roku Streaming stick. It is the enhanced remote and I have tried everything I can find on the internet to help. I have reset it. I have power cycled the Roku. I have put fresh batteries in the remote. Everything I can think of to do. I can get the remote to blink a green light but I can never get the pairing screen to come up on the TV screen. I have only had the device for a little over a month so I can't imagine it should have stopped working already. Please help if you can...

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3 Replies
Basil
Level 10

Re: Remote stopped pairing

Have you already been to the Roku Support Troubleshooting page (https://go.roku.com/remotehelp?

It sounds like you've done due diligence, but do ensure you've tried everything suggested there, in the order suggested.
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

Previous:
Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
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swrightnc
Level 7

Re: Remote stopped pairing

I have tried both of those options and still not luck. All I get is a blinking green light on the remote but it won't pair with the streaming stick. So frustrating!
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renojim
Level 8

Re: Remote stopped pairing

I seem to recall people having issues with these WiFi direct remotes not pairing having some success by disabling (unplugging) their WiFi router and then power cycling the Stick. It's worth a try.

-JT
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