Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Remote still not pairing after replacing the remote

 None of my buttons work, volumes, on/off, arrows. None of the buttons work. I tried to re-sync the remote but the remote syncing light is blinking green. Recently, purchased a new voice remote yesterday and the pairing light still blinks and won’t connect to my tv.  Even after I remove and reinsert the batteries, the green blinking light returns. May you tell me what the problem is. Thanks,

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Roku Employee
Roku Employee

Re: Remote still not pairing after replacing the remote

@SamTrench 

Thanks for the post.

We would recommend taking a look at the troubleshooting steps provided by our Support pages here: 
How do I set up my Roku® enhanced "point-anywhere" remote?
How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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