Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Blindwitch333
Reel Rookie

Re: Remote skips or jumps over multiple channels

I’ve changed the batteries. I’ve switched remotes entirely. I’ve even switched the roku boxes. It just happens in my bedroom. Regardless of which remote or roku box I’m using. It just started happening last week and it stopped n started again this week. 

renojim
Community Streaming Expert

Re: Remote skips or jumps over multiple channels

@Blindwitch333, is there bright sunlight hitting the front of your Roku?  Does it happen day or night?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Jrfrerman
Reel Rookie

Re: Remote skips or jumps over multiple channels

I turned off “Wiz”app that controls my digital light. And it worked!’n. No more skipping!   

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Remote skips or jumps over multiple channels

Hi Community users,

We will be locking this thread because of its outdated status. If you are still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.


Best regards,
Roku Community Team

Mary F.
Roku Community Moderator
0 Kudos