Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Krf12
Level 7

Remote quit working and rattles.

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Have changed the batteries. Still doesn't work. There is a rattling noise in remote. Just have a box set up with tv for streaming

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DBDukes
Community Streaming Expert

Re: Remote quit working and rattles.

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@Krf12 

A rattle is not standard functionality. That would only happen if a part broke off for some reason. If the device is under warranty, you may wish to begin a return for replacement/warranty. Get all your receipts together showing when and where you bought it.

https://support.roku.com/article/208757058

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.

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DBDukes
Community Streaming Expert

Re: Remote quit working and rattles.

Jump to solution

@Krf12 

A rattle is not standard functionality. That would only happen if a part broke off for some reason. If the device is under warranty, you may wish to begin a return for replacement/warranty. Get all your receipts together showing when and where you bought it.

https://support.roku.com/article/208757058

DBDukes
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.

View solution in original post

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