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Tri21Parent
Newbie
‎05-04-2022 05:56 AM

Remote purchased does not show on my order page

I recently purchased two replacement remotes directly from Roku.  Why do these orders not show on my account?  I have to return 1 remote because it's the wrong one and I can't get anybody from Roku to help.  According to Roku the return policy is 30 days.  

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Tivoburkee
Community Streaming Expert
‎05-04-2022 07:47 AM

Re: Remote purchased does not show on my order page

Under orders you switch between content and products did you check under products?

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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