Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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nanrey
Level 7

Remote programming question

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Two things:

The volume buttons on the side of the remote work the opposite way.  ie:  the down increases volume...the up volume decreases sound...weird...I've tried resetting the remote and reinstalling the Roku....any suggestions??  Or should I just live with it?

And...is there a way to reprogram the preset buttons on the remote (Netflix, Hulu, Sling, etc.) with another channel?

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Tivoburkee
Community Streaming Expert

Re: Remote programming question

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No, you can not reprogram the discrete channel keys. 

Try programming the tv again, but skip the first code that mutes the music, answer no and see if a later code works properly.

 

settings> remote & devices> remote in use> program tv> follow the prompts but skip the first positive result and see what a subsequent code works for you. 

Edmund
Roku Community Streaming Expert

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Tivoburkee
Community Streaming Expert

Re: Remote programming question

Jump to solution

No, you can not reprogram the discrete channel keys. 

Try programming the tv again, but skip the first code that mutes the music, answer no and see if a later code works properly.

 

settings> remote & devices> remote in use> program tv> follow the prompts but skip the first positive result and see what a subsequent code works for you. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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nanrey
Level 7

Re: Remote programming question

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Thank you!  I'll try that.

Weird that you can't change the preset channel buttons...

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Tivoburkee
Community Streaming Expert

Re: Remote programming question

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Roku is being paid a $1 button per remote from those services. Helps keep the prices down of devices. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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