Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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tosinadek2003
Level 7

Remote problem

My remote is not working,  I have tried all the troubleshooting techniques and methods listed on your website and it's still not working. Can someone help me please?and why is it so difficult to get your customer service phone number,  I really need to talk to a live person please. 

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RokuMary-F
Roku Employee
Roku Employee

Re: Remote problem

Hi @tosinadek2003,

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What Roku model device are you using? What specific troubleshooting steps have you taken so far to try to resolve the issue?

Please let us know if there's anything else we can help you with.

Thanks,

Mary

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