Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Raiderup
Level 7

Remote powering on TV

Roku ulta remote controls TV volume and power off but will not power ON the TV. Have tried multiple times to re-pair, and set up the remote using different codes. Nothing has worked to this point. 

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3 REPLIES 3\
makaiguy
Community Streaming Expert

Re: Remote powering on TV

What brand TV?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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Raiderup
Level 7

Re: Remote powering on TV

Toshiba

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AvsGunnar
Community Streaming Expert

Re: Remote powering on TV

Most likely have to go to the Toshiba MENU settings using your Toshiba remote or buttons on TV itself.

You need to set the HDMI CEC (Consumer Electronics Control) to ON.  Just makes various electronic peripherals work together....wake up...etc.

Depending on model of Toshiba, look for this or something similar...

MENU.....SETTINGS......HDMI CEC SETTINGS......ON (most likely set to off by default)

 

You should now be able to turn on Ultra using either POWER button or HOME button.  Can turn off TV off using only the POWER button.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.

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