Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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lho233
Level 7

Remote not working

We lost our roku remote and purchased a new one in October 2020.  All of the sudden in March 2021 it has quit working.  I thought it just needed new batteries but it still doesn't work with the new batteries.  Did I do something wrong?  

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MaryFranco
Roku Employee
Roku Employee

Re: Remote not working

Hi @lho233,

Thanks for the post.

We recommend taking a look at the troubleshooting steps provided by our Support page here:  http://go.roku.com/remotehelp

Thanks,

Mary

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