Hello, does roku have a customer support number to speak with an agent. I purchased a Roku Ultra and the right arrow button on the remote does not work?
Thanks for the inquiry.
As @atc98092 mentioned, please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,
Danny
No, they really don't. Send a private message here to @RokuDanny-R with your Ultra serial number and he can assist.
Thanks for the inquiry.
As @atc98092 mentioned, please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,
Danny
I am having the same problem, I tried to send message from iPad but not getting through.
@AFranco wrote:I am having the same problem, I tried to send message from iPad but not getting through.
If you were using Safari, try using a different web browser. It's amazing sometimes the way browsers can work so differently.