My remote is not working. It’s not due to battery issues not has it been dropped in water. The Roku receiver is working, just not the remote. I’ve been unable to contact Roku staff or technical support—can someone help? Regards, Matt
Please send me a PM with your Roku account email address, and include the serial number on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.