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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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TY5
Level 7
‎12-31-2020 06:11 PM

Remote not working. Customer service plz

Hey my remote is not working. Is there anyway you can send me another one? I don’t have to time to troubleshoot anything. Because it won’t let me troubleshoot. IT WILL NOT WORK. Another one will be fine thanks, Happy New Years. 

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RokuDanny-R
Roku Employee
Roku Employee
‎01-06-2021 02:06 PM

Re: Remote not working. Customer service plz

@TY5 

Thanks for the inquiry.

Can you please specify the issue you are experiencing? What Roku model device are using?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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