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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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TesaEm
Level 7
‎09-15-2020 01:24 PM

Remote not recognized by TV

I cannot get my remote to pair it blinks but the tv never recognizes it no matter what I cannot figure out how to private message anyone all the instructions I follow are just wrong and there is never a way to talk to anyway and I’m super frustrated it’s a brand new remote. 

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atc98092
Level 21
‎09-15-2020 02:08 PM

Re: Nothing works

What model Roku? When you say TV, is it a Roku TV or are you trying to get a Roku remote to control another TV brand?

Most Roku TVs come with an IR remote, which does not require pairing. You just have to have a clear line of sight between the remote and the TV IR receiver window, which is usually somewhere along the bottom edge. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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