Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Remote launches a different app unexpectedly

My remote will launch a different app when I try to resume watching TV after pausing.  I'm not 100% positive about this, but I think it has only happened when the television program has been paused long enough for the screensaver to pop up.

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2 Replies
Level 16

Re: Remote launches a different app unexpectedly

Some screensavers, including Roku's Movie Magic, Skyline, and others include ads (or at least links) that can be launched from the Play or OK buttons on the remote.

If you have a screen saver that has ads/links, and use one of those buttons, you're launching the ad, which is usually to an app you may or may not have installed.

Use the Back (not Left Arrow, but the Back button) or Home to exit a screen saver.

Roku Ultra (4660)
Roku Streambar (9102)
Roku Streaming Stick+ (3810)
Level 21

Re: Remote launches a different app unexpectedly

Switch the screensaver to the clock. 

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