Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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mm35
Level 7

Remote issues

Hi,

Remote has worked fine for years now when I press rewind nothing happens, when I press pause the video stops and goes back to show start page, when I press fast forward it opens the Sling app. I have changed batteries, disconnected and reconnected roku, to no avail. Any help would be appreciated.

Thanks, Mike

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3 REPLIES 3\
boogernose
Level 18

Re: Remote issues

Have you tried the Roku app for your cell phone?

---A problem clearly stated is a problem half solved---.
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mm35
Level 7

Re: Remote issues

Thanks for the response, boogernose. Not going to ask how you got the nickname. I haven't tried the phone app, would not want to if that means I have to use my phone rather the remote.

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renojim
Community Streaming Expert

Re: Remote issues

I would suggest either getting a new remote or taking apart the one you have and cleaning off the contacts.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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