@Pandorajade
Thanks for the post.
Can you please clarify the issue you are experiencing?
Roku devices don't have a power on/off option, so is the remote not working or is your TV not detecting your device? How are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet with the provided cable and adapter?
With more information we will be able to assist you further.
Thanks,
Danny
Danny R.
Roku Forum Moderator