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Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Pandorajade
Level 7
‎07-11-2020 03:41 PM

Remote is not turning on Roku SE device

I have tried to hard reset the device but nothing is turning it on. Any advice would be greatly appreciated. I have a roku se.

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RokuDanny-R
Roku Employee
Roku Employee
‎07-14-2020 12:31 PM

Re: Remote is not turning on Roku SE device

@Pandorajade 

Thanks for the post.

Can you please clarify the issue you are experiencing?

Roku devices don't have a power on/off option, so is the remote not working or is your TV not detecting your device? How are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet with the provided cable and adapter? 

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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