Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Andy92900
Level 7

Remote is not Pairing or working after trying to pair to another roku.

Me and my Girlfriend have been using the roku for over a year or so and when we tried to connect it to a new tv, It wouldn’t work and now it will not connect to our own roku anymore, I am stumped on what to do as I tried to reset it, Repair it and read all the articles for the simple remote model, if anyone could help please respond! #help

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Rolyma
Level 7

Re: Remote is not Pairing or working after trying to pair to another roku.

I need the same help. My tv took a dive and I want to use my roku remote on my other tv. How an I do that? Help me please? Thank you Robin

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DBDukes
Community Streaming Expert

Re: Remote is not Pairing or working after trying to pair to another roku.


@Andy92900 wrote:

Me and my Girlfriend have been using the roku for over a year or so and when we tried to connect it to a new tv, It wouldn’t work and now it will not connect to our own roku anymore, I am stumped on what to do as I tried to reset it, Repair it and read all the articles for the simple remote model, if anyone could help please respond! #help


I'm not sure I'm following. Your post title mentions a remote, but the actual message says nothing about a remote. So, let's get to basics. How many Roku devices are we talking about? What are the Roku model numbers? And then, restate the issue, with a little more information.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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