Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Jtjacksontv3
Level 7

Remote help

My remote all of the sudden isn’t working. I checked the batteries and they’re ok. Please help. Thank you.

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3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Remote help

@Jtjacksontv3

Thanks for the post.

What Roku model device are you using?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Nhebenstreit
Level 7

Re: Remote help

My remote stopped working as well. Did everything including replacing batteries to buying a Jew remote nothing works.  

I did download the app to use but want to cancel that and use my darn remote - please help!

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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote help

@Nhebenstreit

Thanks for the post.

Can you please more information about the issue you are experiencing? What Roku model device are you using?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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