Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Sarabear1
Level 7

Remote help

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I just moved. Lost remote. I have the remote on phone but I can’t use it because roku isn’t connected to WiFi and can’t connect to WiFi without remote. Help!  Says manually enter IP address but don’t know where to find that either

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Tivoburkee
Community Streaming Expert

Re: Remote help

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Sorry, but no. You have to have real remote initially to set up the internet on the roku, only then can you use cellphone app connected to the same internet. A roku doesn't have IP address until its conneced to the internet.

Edmund
Roku Community Streaming Expert

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Tivoburkee
Community Streaming Expert

Re: Remote help

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Sorry, but no. You have to have real remote initially to set up the internet on the roku, only then can you use cellphone app connected to the same internet. A roku doesn't have IP address until its conneced to the internet.

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote help

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@Sarabear1

Thanks for the post.

What Roku model device are you using? With more information we can recommend the appropriate replacement remote that you would need for your Roku device.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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