Help

Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
carecan
Level 7
‎05-05-2020 06:33 PM

Remote help no green light

Help!  I have tried all of the solutions on your site.When it first stopped working, the green light flashed for about a minute, but then it stopped and will not come back on.  We have turned off the wifi, unplugged the roku stick, changed the batteries, and I have tried pairing the remote again to the TV. I am not getting any green light on my remote now.  I have the roku streaming stick 3600R. 

0 Kudos
1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee
‎05-06-2020 02:06 PM

Re: Remote help no green light

@carecan 

Thanks for the note.

I have passed along your concerns to our Support team. They will follow up and assist you.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos