Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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jklump
Level 7

Remote green light

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My remote on  my   streaming stick quit working and I tried to re pair it. Now, when I put the batteries back in the green light in the battery compartment comes on solid and will not go off. I  have tried this several times with the same result. Please help 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote green light

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@jklump 

Thanks for the note.

If you are having issues with your enhanced remote, we would recommend checking out the troubleshooting steps available on our Support page here: How do I resolve problems with my Roku enhanced "point-anywhere" remote?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote green light

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@jklump 

Thanks for the note.

If you are having issues with your enhanced remote, we would recommend checking out the troubleshooting steps available on our Support page here: How do I resolve problems with my Roku enhanced "point-anywhere" remote?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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jklump
Level 7

Re: Remote green light

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Fixed all problems! I think fresh batteries are the key. Mine were only 2 months old. Do these remotes eat batteries?

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BettyMilam
Level 7

Re: Remote green light

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I have already done all the steps in the roku support info, green light was flashing as it said it should but the remote still isn't working my tv. I see my screensaver, it worked just fine this morning.

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BettyMilam
Level 7

Re: Remote green light

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Thanks for the help, I had to reset/reboot my modem, redid everything the solution instructions said, remote working fine now. We had  storm & lighting everyday, because it was working fine just this morning. Betty

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CaiZa2114
Level 7

Re: Remote green light

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I have changed batteries, rebooted, unplugged...you name it. The light flashes green immediately after batteries are placed and the screen is stuck on “pair.” Does the enhanced work with the 3810x? Should I just take it back?

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mkat8485
Level 7

Re: Remote green light

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Tried this. Doesn’t work. 

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