Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Remote for Roku Premier + (Model 3921RW) not pairing

Enhanced Remote model RC-AL2 pairing light does not blink, but stays a solid green when batteries are installed.

I replaced batteries with new ones and tried the pairing procedures outlined in but remote will not pair and the pairing light stays a solid green (not blinking).

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1 REPLY 1\
Roku Employee
Roku Employee

Re: Remote for Roku Premier + (Model 3921RW) not pairing


Thanks for the post.

If you are still unable to resolve your issue, please send me a PM with your Roku account email address, and include the serial number on the Roku device. I'll be able to assist you further from there.



Danny R.
Roku Forum Moderator
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