Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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bobogao
Level 8

Remote drains battery so fast

My Roku Voice Remote came with the Roku soundbar, it drains batteries every week or two. I have it for almost two months and replaced batteries 5 times already! It's very very frustrating. Remote model is RC-AL7. Any helps will be appropriated!

2 REPLIES 2\
makaiguy
Community Streaming Expert

Re: Remote drains battery so fast

@bobogao 

It has been suggested that this can be caused by your wifi router using a channel that is crowded with a bunch of nearby routers using the same channel. Your remote has to work too hard constantly sorting through the information packets from all those other devices and it uses up the batteries much too quickly.

If you have access to your router's setup, try configuring it to use a different WiFi channel to see if this helps the situation. In the 2.4 GHz band, channels 1, 6, and 11 do not overlap each other and so give you the best chance at reducing congestion, so try each in succession, although depending on what channels your neighbors are using other channels may work best. Also, reducing router bandwidth from 40 to 20 kHz may also reduce interference.

Reducing congestion and interference can also improve your data transmission rates.

Several people have reported this solved their problem  Most never report back so frankly, I don't know how good this suggestion is.  Please report back to let us know how you make out.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
MilesT
Level 12

Re: Remote drains battery so fast

Roku now also makes a rechargeable remote. (Not yet available in UK and shipping from US is crazy expensive)


@makaiguy wrote:

@bobogao 

It has been suggested that this can be caused by your wifi router using a channel that is crowded with a bunch of nearby routers using the same channel. Your remote has to work too hard constantly sorting through the information packets from all those other devices and it uses up the batteries much too quickly.

If you have access to your router's setup, try configuring it to use a different WiFi channel to see if this helps the situation. In the 2.4 GHz band, channels 1, 6, and 11 do not overlap each other and so give you the best chance at reducing congestion, so try each in succession, although depending on what channels your neighbors are using other channels may work best. Also, reducing router bandwidth from 40 to 20 kHz may also reduce interference.

Reducing congestion and interference can also improve your data transmission rates.

Several people have reported this solved their problem  Most never report back so frankly, I don't know how good this suggestion is.  Please report back to let us know how you make out.


 

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