Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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jrogers923
Level 7

Remote disconnects every few days, requiring device reset

I have a Roku 4. Every 2-3 days, the remote disconnects. The pair button doesn't work, nor does using the phone app to try a manual pair. The only way to repair the remote with the device is a hard reset (either using the phone app or pulling the plug). Obviously, this is an annoying inconvenience and one my young children can't solve on their own. Any advice? Thanks. 

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Tivoburkee
Community Streaming Expert

Re: Remote disconnects every few days, requiring device reset

That's an old model, it time remotes give out. I would for go using wifi remote, since your roku 4 accepts IR commands go with a cheap universal remote from target or the dollar store. Just look for one that has roku listed. 

Edmund
Roku Community Streaming Expert

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jrogers923
Level 7

Re: Remote disconnects every few days, requiring device reset

I will look into the universal remote. Thank you for your suggestion. 

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