Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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jf3
Level 8

Re: Remote dies every week

Mine dies after a single operation... I have an ultra.  PM button not visible, and handset dies before I can get to settings.  I moved the remote to another Roku and it failed again.  The good remote worked on the switched Roku. 

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greyman318
Level 9

Re: Remote dies every week

I think this shows that it is just defective remotes. 

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jf3
Level 8

Re: Remote dies every week

or software that is killing the batteries...

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bon1
Level 7

Re: Remote dies every week

Same issue here I put in brand new batteries 100% 24 hours later 71% also won`t stay paired to tv.

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bon1
Level 7

Re: Remote dies every week

Just tried system reset will see what happens very disappointed with remote!

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이포도
Level 7

Re: Remote dies every week

반갑습니다 구글계정 아이디 동영상 사진 앨범 계정 모두 다 도난당했습니다 찾는 방법을 알려 주세요

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RokuMary-F
Roku Employee
Roku Employee

Re: Remote dies every week

Hi everyone,

Thank you for letting us know about the remote battery drain issue you are experiencing.

Please send me a private message with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,

Mary

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