Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Level 7

Remote changing apps on its own.

My remote has been opening the Vudu app when I use the back arrow. Once on Vudu, no other button works on the remote. I have to unplug my Roku device and do a hard restart to temporarily restore proper function. Remote Model RC-AL4, Roku Model 466OX2. Any remedy to this?

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Roku Employee
Roku Employee

Re: Remote changing apps on its own.

@Xander05 

Thanks for the post.

Does your remote have a Vudu channel button on it? Is it possible that the remote button is stuck and causing the issue you are experiencing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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