Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
JD11
Level 7

Remote buttons don't work

The "option button" and the arrow button on my remote does not work.  Changed the batteries and still does not work.  Can we get a replacement remote?

0 Kudos
1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Remote buttons don't work

@JD11 

Thanks for the post.

Can you please provide us with more information? What Roku model device are you using?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
0 Kudos