Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Dj116
Level 7

Remote battery draining not resolved for over 2 months

It’s been 2 months that I contacted support about my remote battery drain issue. There were emails going back and forth. But no resolution yet. Support stopped responding to my emails any more. Is anyone having this issue? I have changed batteries 5 times in 2 months 

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RokuMary-F
Roku Employee
Roku Employee

Re: Remote battery draining not resolved for over 2 months

Hi @Dj116,

Thanks for the post.

If you were in touch with our Support team recently and still need further assistance, we would continue to reach out to them as they would best be able to assist you moving forward.
Thanks,

Mary

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