Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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mgerv
Level 7

Remote batteries runs low quickly

I have two Rokus.  I do not use them for anything but TV watching and not a lot of that either. The batteries die very quicky - within about three weeks.  

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40 Replies
RokuMary-F
Roku Employee
Roku Employee

Re: Remote batteries runs low quickly

Hi @mgerv,

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About.

Thanks,

Mary

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BobSuslin
Level 7

Re: Remote batteries runs low quickly

@RokuMary-F 

i have a similar complaint regarding low battery life affecting my remote.  I just need to be able to send you  my email and device serial number in a PM, except I don’t see a link when I bring up your profile.  Can you help?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote batteries runs low quickly

@BobSuslin

Thanks for the post.

I have responded to the PM that you sent me and will continue to assist you from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Dman7474
Level 7

Re: Remote batteries runs low quickly

Hello I have the same problem as everyone else and have been going through batteries twice a week for a year. I can’t figure out how to private message you my info?

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Chrismmayer
Level 7

Re: Remote batteries runs low quickly

I have the same battery issue on my remote, and I can’t figure out how to send a PM with my system information.  Could you please help me also?  Thank you!

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djp5780
Level 7

Re: Remote batteries runs low quickly

I am having the same issue with batteries dying in my new Streaming Stick+, but cannot figure how to send a PM.  Please help me also.  Thank you!

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BobSuslin
Level 7

Re: Remote batteries runs low quickly

Click the email icon at the top of your login page

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djp5780
Level 7

Re: Remote batteries runs low quickly

I don't have that icon??? 

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BobSuslin
Level 7

Re: Remote batteries runs low quickly

Enable private message acceptance in your profile settings

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