Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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epnicholas
Level 7

Remote batteries die in 24 hrs

My remote dies quickly. 24 hrs and batteries die. 

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8 Replies
RokuMary-F
Roku Employee
Roku Employee

Re: Remote batteries die in 24 hrs

Hi @epnicholas,

Thanks for the post.

Please send me a private message with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,

Mary

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ShellyJones
Level 7

Re: Remote batteries die in 24 hrs

Mine die in 3 to 4 days and this is ridiculous! I cannot afford to keep doing this along with every other person on here.

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BW19
Level 7

Re: Remote batteries die in 24 hrs

I am having the same problem with my remote.

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luvuncgirl
Level 7

Re: Remote batteries die in 24 hrs

Thank you, I will attempt to send a PM with the requested info.

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luvuncgirl
Level 7

Re: Remote batteries die in 24 hrs

Sorry to ask, but what is required to get PM enabled since I am a new user?

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RokuMary-F
Roku Employee
Roku Employee

Re: Remote batteries die in 24 hrs

Hi @ShellyJones,

We appreciate your post.

Please send me a private message with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,

Mary

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ShellyJones
Level 7

Re: Remote batteries die in 24 hrs

I don’t know how to send you a private message. It looks as though everyone else has the same issue.

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RokuMary-F
Roku Employee
Roku Employee

Re: Remote batteries die in 24 hrs

Hi @ShellyJones,

Thanks for following up.

For more information about how to send a PM, visit our Community post here: https://community.roku.com/t5/Welcome-to-the-Roku-Community/Welcome-to-the-Community/m-p/514427#M125...

Please note to include with your Roku account email address, and the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,

Mary

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