My remote dies quickly. 24 hrs and batteries die.
Hi @epnicholas,
Thanks for the post.
Please send me a private message with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,
Mary
Mine die in 3 to 4 days and this is ridiculous! I cannot afford to keep doing this along with every other person on here.
I am having the same problem with my remote.
Thank you, I will attempt to send a PM with the requested info.
Sorry to ask, but what is required to get PM enabled since I am a new user?
Hi @ShellyJones,
We appreciate your post.
Please send me a private message with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,
Mary
I don’t know how to send you a private message. It looks as though everyone else has the same issue.
Hi @ShellyJones,
Thanks for following up.
For more information about how to send a PM, visit our Community post here: https://community.roku.com/t5/Welcome-to-the-Roku-Community/Welcome-to-the-Community/m-p/514427#M125...
Please note to include with your Roku account email address, and the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,
Mary