Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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Peter47
Level 7

Remote audio volume

My RC06 remote allows me to listen on headphones, but the volume buttons on the side have no effect. The TV displays the volume level (25), but this will not change. What can I do?

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3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Remote audio volume

@Peter47

Thanks for the post.

What Roku model device are you using your remote with?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Peter47
Level 7

Re: Remote audio volume

I am using a Roku 2, model 2720EU with an RC06 remote. The indicator light flashes whenever I press a volume button and the volume level is displayed on the TV screen - but the volume level in the headphones is unchanged. 
I am hoping you can help please. 
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RokuDanny-R
Roku Employee
Roku Employee

Re: Remote audio volume

@Peter47

Thanks for the post.

Please be aware that the Roku 2 (2720) is an older Roku device that is no longer under warranty. It's possible that the remote and device may simply be on its way out. 


Thanks,
Danny

Danny R.
Roku Forum Moderator
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