Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
benzing17
Level 7

Remote accidently went through washer

Jump to solution

So my remote accidently ended up in the washer, I currently have it in a bag of rice to see if it will possibly work. If not how do I get a new one? also would it be possible to get one that could control power/volume as my tv doesn't have its own remote. the S/N for the express remote is X00400FPKYLX..

Thanks in advance for any info!  

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: Remote accidently went through washer

Jump to solution

@benzing17 

Thanks for the post.

Please be aware that Express device use IR remotes and will be unable to control the power and volume of a TV. 

If you need a replacement remote for your device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: Remote accidently went through washer

Jump to solution

@benzing17 

Thanks for the post.

Please be aware that Express device use IR remotes and will be unable to control the power and volume of a TV. 

If you need a replacement remote for your device, you can purchase a compatible remote on our Products page here: https://www.roku.com/products/accessories/player


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos