Remotes & Accessories

[slim33151]

Volume control stopped working on my roku ultra remote after about a year. When I press volume control button, a speaker icon with the number 100 appears in the top right corner of the tv screen. I've checked the settings. It says the volume control is on.  Reset the device more than once. Same result each time.

[RokuDanny-R · Accepted solution]

@slim33151 

Thanks for the post.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll be able to assist you further from there.

Thanks,
Danny

[Mznaenae]

My remote is having the sane issuse when i try to turn up it says 100. And wont turn up

[RokuDanny-R]

@Mznaenae 

Thanks for the post.

As stated in my previous reply, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

Thanks,
Danny

[deannage]

Same, same, same, same. No Resolutions. I am supposed to get my new remote control by replacement other misfunciton remote control 

[Henson]

My Remote control volume is at 100 and will not go back down or mute

[RokuDanny-R]

@Henson 

Thanks for the post.

Can you please provide us with more information about the issue you are experiencing?

Please provide us the following information:
-Roku device/TV model
-serial number
-device ID
-software OS/version
(these can all be found in Settings > System > About)
-summary of what and when this issue is occuring

With more information we will be able to assist you further.

Thanks,
Danny

[SpaceFanatic]

I have the same issue, but I don't know how to send you a private message with my information.

[Sclawgal]

 I am stuck at 100 volume on top right screen when I press volume as well just started two nights ago I have unplugged device and tv I have restart device then factory reset changed batteries on remote unpaired remote repaired and reset codes used different codes.on remote nothing is working it worked before no issues but not now. Please help thanks 

[Fhebsi]

I’m running into the same issue. Can someone help with this?