Remote Locks up after headset being plugged into the remote
Our Roku Ultra remote stops working after a headset is plugged into it. The stoppage may occur at various time periods after the plug is in. Generally within an hour. If one pulls the batteries out and reinsert them, it will work or a short period. The remote will not turn on the TV or change volume or have any effect on the TV.. This remote has been used only a month or two. What to do??