My Roku remote stopped working. When it stopped it started making a high pitch noise when you replace the batteries. How do you fix this issue.
Thanks for the post. I'd be happy to help take a closer look to see how we can help.
Could you please provide the serial number of your Roku device by going to Settings > System > About.
Please let us know and we'll continue assisting you from there!
I am also experiencing a high pitched noise from my remote. The remote does not work. Changing batteries does not help. Please advise.
We'd love to help you out!
Please send us the model and the serial number of the Roku device associated with the affected remote. It can be found at the back or underneath the player itself.
In the meantime, you can also use the Roku mobile app as a remote. To know how it works, visit this link: https://support.roku.com/article/217288467
We look forward to hearing from you soon!
All the best,
I tried sending you a private message with the info. Did you get it?